Customers find the product visually appealing, with many describing it as beautiful and looking fancier than its price suggests. The quality is generally considered good, with some noting it is sturdy and well-made. However, there are mixed opinions on assembly, with some finding it difficult and frustrating due to unclear instructions, while others found it manageable. Functionality is a concern for some, as the shelves may not accommodate larger books standing upright. The product is seen as a good value for its appearance and quality.