Customers generally find the product to be sturdy and attractive, with some noting it looks beautiful and is perfect for a room. However, opinions on assembly are mixed, with some finding it easy and others describing it as tedious or a "beast" requiring significant time and effort. There are also negative comments regarding the quality, with some reviewers expecting better build quality and noting the drawers are not very deep and the bottom is cardboard. Some customers received damaged items upon arrival. Packaging is generally praised for being secure and protecting the product during shipping.