Customers find the product to be visually appealing, with many praising its beautiful appearance, especially when lit at night. The quality is generally considered good, with some reviewers noting it as a substantial item. However, there are significant concerns regarding durability, as multiple customers reported the product stopping working after a short period, with some experiencing issues like the base not securing properly or water damage. Opinions on brightness are mixed, with some finding it sufficiently bright while others expected more.