Customers find the product easy to install and appreciate its functionality, with many noting its adjustability and smooth operation. The sturdiness and quality of the tray are frequently praised, with reviewers stating it is well-built and can accommodate both a keyboard and mouse. The size is also considered adequate by many users. However, some users have noted that the product is quite heavy and may require a solid wood desk for secure installation, with one review mentioning it falling out of a particle board desk.
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