Customers appreciate the attractive appearance and beautiful blue color of this rug, noting it looks great in various rooms. Positive feedback also highlights the natural fiber material. However, opinions are mixed regarding the material, with some finding it thin and scratchy, while others find it versatile. The product's thickness is a common concern, with many reviewers finding it too thin, leading to issues like corners lifting and the rug rolling up. Some customers also noted the texture can be rough.