Customers frequently praise the product's beautiful appearance and elegant design, noting it looks even better in person and is a great statement piece. The size is also frequently mentioned as perfect for various spaces. However, opinions on quality are mixed, with some customers reporting issues like cheap finishes and crooked rods, while others find the quality to be good. Color also receives mixed feedback, with some finding the gold tone to be slightly orangey rather than true brushed brass, though it still blends well for many.