Customers find the product visually appealing, with many compliments on its sleek and attractive appearance. The quality is generally considered high. However, there are significant concerns regarding functionality, with issues such as flickering, the light shutting down periodically, and one unit not working upon installation. The hand-wave sensor for on/off and dimming is also a point of contention, with some finding it too sensitive or not working effectively in cold temperatures. Additionally, some customers find the brightness to be harsh and cold, or simply too bright even at low settings.