Customers praise the product's attractive appearance and modern design, noting it looks expensive and completes their spaces beautifully. Many found the installation process to be easy and straightforward. The quality of the product is frequently highlighted, with reviewers describing it as well-made and of great quality. Some customers also found the assembly process to be easy. However, there are some concerns regarding the fragility of the glass shades, with one reviewer experiencing a shattered globe and difficulty finding replacements. Additionally, a few customers noted that the fixture did not hang straight, and one mentioned the down rod was not short enough for their specific installation.