Customers appreciate the product's color, noting its muted and neutral tones that complement various decor schemes. The texture is frequently described as soft, with some reviewers mentioning the fibers are very soft. The product is also praised for its accurate representation in photos and its attractive appearance. Many customers feel the product offers good value for the money. However, some reviews indicate the product is thin and may require padding, and that the ends can curl up initially. There are also mixed comments regarding the exact color shades, with one reviewer noting the grey appeared more blue and the red more pink.