Customers praise the product for its comfort, with many highlighting the ease of getting in and out of the chair due to its height. The portability is also frequently mentioned, with users appreciating the lightweight design and backpack straps for easy carrying. The product's height is a significant positive, making it ideal for seniors or those with mobility concerns. Additionally, the various features, such as the built-in cooler, cup holder, and storage pockets, are well-received. The product is generally considered lightweight and easy to transport.