Customers praise the product's beautiful appearance, exceptional softness, and luxurious comfort, often describing it as feeling like walking on clouds. The texture is frequently highlighted as plush and inviting, contributing to a cozy atmosphere. Many reviewers also commend the high quality of the material and construction. However, some customers have reported a strong, persistent odor, significant shedding, and concerns about the difficulty of cleaning and vacuuming due to the thick pile.