Customers find the product visually appealing, with many appreciating its glossy finish and how it looks in their space. However, opinions on the appearance are mixed, as some reviewers noted that the details were painted on rather than carved, and others received items with discrepancies from the online images, including incorrect patterns and damage. Assembly is frequently cited as a negative aspect, with customers experiencing difficulties due to tight pre-drilled holes, ill-fitting parts, and a dowel system that requires significant force. There are also concerns regarding the accuracy of product representation, with the actual item differing from online depictions in color and design details. Some customers also expressed disappointment with the overall quality, particularly when the product did not match expectations based on its price.