Customers appreciate the attractive appearance of this product, noting its modern look and how it complements other furniture. However, opinions are mixed regarding its sturdiness, with some finding it solid and study, while others describe it as wobbly or not sturdy enough for daily use. The comfort of the product is also a point of contention, with many reviews highlighting issues with the cushioning sinking, feeling cheap, or the overall lack of support. Customers have mixed feelings about the product's quality and value, with some finding it to be a great quality for the price, while others feel the materials are cheap and do not hold up well.