Customers find the product to be visually appealing, with many describing it as gorgeous, beautiful, and stylish. The ivory and silver color combination is generally well-received, though some reviewers noted that the silver can appear blue or lavender depending on the light. Opinions on the color are mixed, with some finding it lighter than expected or more blue than gray. The quality is frequently praised, with customers noting its thickness and good construction. However, some reviewers mention that the rug sheds excessively and is difficult to vacuum, leading to a worn appearance.