Customers find the product visually appealing, with many describing it as beautiful, cute, and adorable, creating a fairytale-like atmosphere. The included lights and stars are a popular feature, adding a magical touch, though some customers have experienced issues with the lights, including tangling, overheating, and not being securely attached. While the quality is generally considered good, some reviews mention concerns about durability, with instances of tearing and stars not adhering well. The product offers various hanging options, which are appreciated for their ease of use.