Customers find the product aesthetically pleasing, with many appreciating its appearance and solid wood material. However, assembly is frequently described as challenging and time-consuming, with some reviews noting issues with misaligned parts and unclear instructions. The quality of the material and components is a significant concern for many, with frequent reports of drawers breaking, fronts falling off, and the wood splitting easily. The drawer functionality is also a common complaint, with drawers often sticking or not sliding smoothly due to the lack of metal glides.