Customers praise the product's appearance, noting the depth and richness it adds to walls, transforming rooms into dramatic and stylish spaces. Many reviewers found the installation process to be relatively easy, with some describing it as a simple DIY project. The aesthetics are frequently highlighted, with customers receiving numerous compliments on the finished look. However, there are significant concerns regarding the return policy, as customers report being unable to return the product even when ordering by mistake or finding it not as expected, leading to dissatisfaction and a feeling of wasted money.