Customers praise the product's beautiful appearance and elegant design, noting that the colors complement various decors. Many reviewers find the set to be of good quality and durable for everyday use, with some specifically mentioning that the gold trim holds up well after washing. However, there are significant concerns regarding durability, with multiple customers reporting that the gold trim fades or wears off quickly, especially after dishwashing. Additionally, the product is frequently described as not being microwave-safe, despite some listings indicating otherwise, leading to disappointment and concerns about value for money.