Customers praise the product's attractive appearance, with many finding it beautiful and rich-looking. The quality is generally considered excellent, with reviewers noting its thickness and well-crafted nature. The color is also frequently highlighted as beautiful and easy to pair with decor. However, opinions are mixed regarding the material, with some finding it soft and natural, while others note a chunkier weave or shedding. Durability is a concern for some, with reports of unraveling and loose weaves, particularly in high-traffic areas.