Customers find the product visually appealing, with many praising its attractive appearance and stylish design. While some reviewers note that the product is well-made and sturdy, others express concerns about its overall quality, with mentions of easily scratched surfaces and materials that can crack during assembly. Assembly is described as challenging by several customers, with some experiencing difficulties due to unclear instructions or missing fasteners. Opinions on the product's size are mixed, with some finding it perfect for their space, while others feel it is smaller than anticipated. Value is also a point of contention, with some customers feeling it is not worth the price given the quality and assembly issues.