Customers frequently praise the product's elegant appearance, with many describing the glassware as beautiful and stylish. The design is noted for its suitability for various beverages and its ability to complement existing table settings. Reviewers also highlight the good quality and value for money, with some considering it a fine dining quality item. However, a recurring concern is the fragility of the thin glass, leading to breakages during shipping and a general sense that the product is delicate.