Customers find the product visually appealing, with many praising its appearance and how it enhances their space. The size is frequently noted as being perfect for smaller kitchens and tight spaces, offering valuable additional storage. However, assembly is a significant concern for many, with reviews frequently mentioning confusing instructions, misaligned holes, and the need for extra time and effort, sometimes requiring two people. Quality is also a mixed bag, with some customers finding it good for the price, while others report issues like chipped corners, flimsy backing, and overall poor construction. Despite these drawbacks, many feel the product offers good value for its price.