Customers find the product to be beautiful and impressive, with many commenting on its cool appearance and how it enhances their space. The style is described as a great mix of modern and contemporary, with a retro or MCM vibe. The gold color is particularly praised for being a nice, not-too-shiny finish. The product is also noted to be accurate to its online representation and of good quality, with some reviewers mentioning it is well-built. However, a few customers felt the end caps looked a bit cheap, and one review suggested the material, while good, was not extraordinary.