Customers appreciate the product's size, with many finding it perfect for small spaces and fitting well over their sinks. However, opinions on size are mixed, as some found it too large, too short, or too narrow. Assembly is frequently cited as difficult, with issues like confusing instructions, misaligned screws, and poorly milled parts. While some users find the product useful for organizing and saving space, others report poor quality, rickety construction, and cheap materials. Functionality is generally seen as positive once assembled, with the product working well for its intended purpose.