Customers find the product to be attractive, elegant, and of high quality, with many praising its durability and classic appearance. The color options are well-received, and the placemats are noted for their ability to protect tables. Reviewers also appreciate the value for money, with many stating they have used the brand for years and find them to be a worthwhile investment. Some customers have noted that the placemats can show fingerprints and oily stains easily, and a few mentioned a strong initial odor.