Customers highly praise the product's beautiful appearance and attractive design, often noting that it is even prettier in person. Many reviewers also commend the quality and sturdiness of the dinnerware. However, there are significant concerns regarding durability, with multiple customers reporting chipping and breakage shortly after purchase, which is a notable contrast to their experiences with other Pfaltzgraff sets. Opinions on color are generally positive, though one reviewer found the actual color differed from online images.