Customers consistently praise the product's beautiful appearance and elegant design, with many noting that it is even more attractive in person. The quality is frequently highlighted as outstanding, and the colors are described as gorgeous and complementing various decors. However, there are significant concerns regarding durability, with numerous reviews mentioning that the dishes chip, scratch, and crack easily, even with careful use and dishwashing. Some customers have experienced breakage upon arrival or shortly after purchase, leading to disappointment despite the product's aesthetic appeal.