Customers appreciate the stylish appearance and modern design of this flatware set, noting its elegant look and the compliments it receives. The product is also praised for its durability, with many users reporting it holds up well over time and feels sturdy. However, opinions on value are mixed, with some finding it affordable and others experiencing issues with specific pieces, like the knife size, which led to returns. There are also negative comments regarding the design, specifically concerning the balance and comfort of holding the utensils, as well as the size of some forks.