Customers praise the product's attractive appearance, noting that it closely resembles ceramic or porcelain. The durability and quality of the material are frequently highlighted, with many reviewers appreciating its sturdiness and resistance to breakage, making it ideal for everyday use and outdoor dining. The weight is also a positive aspect, as the dishes are substantial enough to feel high-quality without being too heavy. However, a significant drawback mentioned is that the product is not microwave-safe, which some customers found was not clearly advertised.