Customers find the product to be comfortable and aesthetically pleasing, with some describing it as pretty and lightweight. However, opinions are mixed regarding its appearance, with some reviews noting an unexpected iridescent or rainbow-like effect. Concerns have been raised about the material quality, with customers describing it as cheap and the internal batting bunching up. The value for money is also questioned, with some feeling it is overpriced for the quality received. Color representation has also been a point of contention, with some finding it not as expected.