Customers find the product to be beautiful and of high quality, with many praising its appearance and the richness of its colors. The value for money is frequently highlighted, with reviewers noting that the product looks more expensive than its price point. However, a significant concern is the excessive shedding, which persists even after several months of use and vacuuming. Some customers also noted that the product can snag easily and that the colors may not always match the online descriptions precisely.