Customers praise the product's beautiful appearance and elegant design, noting that the colors are appealing and complement various decors. The quality is frequently highlighted, with many reviewers finding the stoneware to be sturdy and durable for everyday use, as well as microwave and dishwasher safe. The set is also considered a good value for its price, offering an expensive look at an affordable cost. However, some customers have noted that the bowls are smaller than anticipated, and a few reviews mentioned issues with plates wobbling or receiving broken items upon arrival, though customer service was often helpful in resolving these concerns.