Customers appreciate the attractive appearance of this filing cabinet, noting it looks like furniture rather than a typical office item. Many found it easy to assemble and sturdy once put together. However, some reviews mention issues with components, including damaged parts, drawers not fitting or sliding smoothly, and stripped hardware. There are also negative comments regarding the overall quality, with some units arriving damaged or exhibiting poor finishing. A recurring complaint is a strong chemical smell that persists even after assembly.