Customers highly praise the product's appearance, softness, and quality, frequently describing it as beautiful, gorgeous, and plush. Many reviewers appreciate its comfort, noting it feels great underfoot and adds a cozy element to their homes. The color is generally well-received, with many finding it true to the images and a perfect match for their decor. However, some customers have experienced issues with the color not matching expectations, with descriptions ranging from too yellow to appearing purple or blue. A few reviewers also noted a slight odor upon arrival, though this often dissipated with airing.