Customers generally find the product to have a nice appearance, with many praising its sleek and modern look. However, there are significant concerns regarding assembly, with numerous reviews describing it as tedious, time-consuming, and difficult, often requiring two people and additional tools. The quality of the materials is frequently criticized, with customers reporting issues like chipping paint, scratches, and the use of cheap particle board, leading to a perception of poor value for the price. Durability is also a concern, with some users experiencing the product falling apart or breaking shortly after assembly.