Customers generally find the product to be visually appealing, with many praising its elegant and beautiful appearance. The built-in LED lighting is a popular feature, though some users have experienced issues with the remote not working or the lights not displaying the expected colors. Opinions on the overall quality are mixed, with some reviewers noting great quality while others describe the material as cheap pressed wood. Assembly instructions are frequently cited as unclear and difficult to follow, with a lack of pre-drilled holes causing frustration.