Customers appreciate the product's size, finding it suitable for various uses and refrigerator placement. The appearance is frequently praised, with many describing it as pretty, nice-looking, and elegant. Functionality is also a strong point, with users noting its effectiveness for brewing tea, making cold brew coffee, and serving beverages. The material is favored for being glass, offering an alternative to plastic and not retaining odors. Overall quality is consistently highlighted as good, with mentions of sturdy and well-made construction. However, some reviews indicate that the included lids are of lower quality plastic.