Customers praise the attractive appearance and elegant design of this salt and pepper mill set, noting its ease of use and refill. The non-spill functionality, with grinds dispensed from the top, is a highly appreciated feature that keeps tables and countertops clean. Reviewers also commend the variety of colors available, which complement kitchen decor. Some users, however, have experienced issues with the grind adjustment not producing distinct settings, with all grinds coming out as dust. Additionally, a few customers mentioned that the exterior surface can become sticky and difficult to clean after use.