Customers highly praise the product for its excellent organization capabilities, noting that it effectively corrals items and prevents them from falling or getting lost in lazy Susan cabinets. The size is frequently mentioned, with many finding it to be larger than expected and a perfect fit for their needs, though some experienced issues with it being too large or too small for their specific cabinets. The product is also lauded for its functionality, making it easier to access and find items, and its usefulness in maximizing storage space.