Customers are pleased with the appearance of the product, noting that it looks very attractive and adds a nice decorative touch to table settings. However, customers have mixed opinions about quality and value, with some finding it reasonably priced and well-made while others feel it is overpriced and poorly constructed. Additionally, customers have mixed opinions about the material and durability, as many report that the product is made of delicate rolled paper and feels flimsy, delicate, or prone to warping.