Customers praise the product's beautiful appearance and high quality, noting its well-made and sturdy construction with a heavy base. The size is generally considered good, fitting well in living rooms and being perfect for high ceilings. While many found assembly easy, some reviews indicate mixed experiences with the instructions for adjusting the light poles. There are also conflicting reports regarding the product's height, with some finding it too short for an 8ft ceiling and others noting it was too large for their space. Customers generally feel the product offers good value for its price.