Customers find the product to be visually appealing and well-made, with many praising its elegant appearance and vintage charm. The lamps are noted for being easy to assemble and come with helpful features like 3-way touch dimming and USB A+C charging ports. Reviewers also appreciate the value for money, especially considering the set includes two lamps and bulbs. While packaging is generally well-received, some customers have expressed concerns about the quality of the lamp shades.