Customers appreciate the product's functionality, with many highlighting its versatility and innovative features like ThinQ connectivity and air frying. However, a significant concern is the difficulty in reading the control panel buttons due to a lack of backlighting and poor contrast, which impacts ease of use. Performance reviews are mixed, with some users experiencing issues like uneven cooking or a loud cool-down cycle, while others find it works great. The design is generally seen as modern and sleek, though a specific design flaw related to the water tank clip has been noted.
