Customers appreciate the attractive appearance and unique design of this coffee set, noting that the cups are cute and fit well with various kitchen decor. The quality is also praised, with reviewers mentioning that the cups are well-made, thick, and wash well in the dishwasher without fading or cracking. The set's design is considered clever and a conversation piece, with the included spoons being a convenient and fun feature. The product is also found to be useful, particularly for coffee bars and entertaining guests.