Customers appreciate the product's value and attractive appearance, noting they are fun, cute, and just like the photos. The usefulness of these items is highlighted, with many finding them perfect for serving tequila and great for starting conversations at events. While some reviewers praise the quality, particularly the inner glass liner that prevents a salty taste, others express concerns about durability. Specifically, some units have broken within a couple of months, and others have developed holes or disintegrated, making them unusable.