Customers find the product to be comfortable and of good quality, with many appreciating the thickness and well-made construction. However, opinions are mixed regarding the color, with some finding it beautiful and others noting it differs from what is pictured and is not true navy blue. Assembly is also a point of contention, with some finding it easy and others describing it as a nightmare due to the need to stuff the cushions into covers. Customer feedback on the material is also divided, with some praising its quality and water resistance, while others found it to be cheap or too polyester-like.
