Customers praise the product's beautiful appearance and vibrant colors, noting that it often looks even better in person. Many reviewers highlight the good quality and soft texture, making it a pleasing addition to their homes. However, a significant number of customers express disappointment with the product's thinness, with some finding it too insubstantial and requiring a rug pad for stability. Despite this, the machine washable feature is frequently mentioned as a positive, contributing to its ease of cleaning.