Customers find this coffee maker easy to use, with many praising its performance and the quality of the coffee it brews. Key features like the 14-cup capacity, programmable timer, and adjustable warming plate are frequently highlighted. While most reviews are positive, some users note that the unit can be noisy during brewing and that steam can be an issue if not pulled out from under cabinetry. Durability is also a strong point, with many customers reporting long lifespans for their previous Cuisinart coffee makers.