Customers find the product to be comfortable and appreciate its large size. However, opinions are mixed regarding the product's size, with some finding it to be massive and others considering it too small. There are also mixed sentiments about the value, with some feeling it is overpriced for the quality and appearance of the material. The material itself is described as soft and good by some, while others note it does not feel like velvet and appears cheap. The product's appearance is generally liked, though some reviewers found it uncomfortable and not worth the price.