Customers find the product to be beautiful and sophisticated, with many appreciating its appearance and the romantic feel provided by the color-changing LED lights. The product is also described as sturdy and easy to assemble. However, some customers have reported issues with the quality, noting that it is cheaply made with parts that may need to be glued or re-drilled for proper alignment. The remote for the lights has also been a point of concern, with some users reporting it does not work.